Frequently Asked Questions

Do I need to take an orientation before I can boulder or autobelay?

Yes! The orientations are important to help you learn how to use the facility and reduce the risk of accidents and injuries.  Expect a bit of a wait for your orientation: if it’s really busy with new visitors, there may be a wait but we get to everyone within 15 minutes or so.  Don't forget to fill out your waiver online before you get here!

Even if you plan to just boulder, we encourage participants to experience the full orientation on their first visit.

If your first visit was as part of a group booking, you will have received a brief, modified version of an orientation to optimise time since we staff up for such events... but we ask that you do the full version during your next drop-in.


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